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Post-Incident Review: Payment API Database Connection Pool Exhaustion
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2026/3/9
On March 15, 2024, we experienced a sev2 incident affecting ['payment-api', 'checkout-service', 'subscription-billing']. The incident lasted 1h 5m and had the following impact: 80% of users unable to complete payments or checkout. Approximately 2,400 failed payment attempts during the incident. Users experienced immediate 500 errors when attempting to pay. The incident has been resolved and we have identified specific actions to prevent recurrence.
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资源信息
- 数据来源
- bigquery-gharchive
- 分类
- data-analysis
- 创建时间
- 2026/3/9
- 更新时间
- 2026/3/14
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